How do you support someone with a mental health condition?

Be open-minded – asking if they want someone to just listen, or to offer them solutions can be helpful. Sometimes they just want someone to listen, rather than offer advice.

Phrases like ‘cheer up’, ‘I’m sure it’ll pass’ and ‘pull yourself together’ definitely don’t help.

Try to be non-judgmental and listen. Someone experiencing a mental health problem often knows best what’s helpful for them, they just need someone to talk to openly.

Treat what they share as confidential, unless they specifically ask you to share it with others.

Talking about mental health can be difficult, but starting a conversation could save a life and it is really important that we all talk more openly about this. If you are worried about someone’s mental health there are some tips on how to start a conversation.

Find a quiet place with an informal atmosphere, such as a café or inviting them for a walk.

Ask someone how they are doing or feeling. Encourage them to engage with an open question focused on them and their wellbeing.

Actively listen to the person by giving them your undivided attention.

Leave any questions or comments until the person has finished, so you don’t interrupt them and ask open questions.

Once someone knows they’re being given the space and time to talk, they’re more likely to open up.

If they are in urgent need of help, be sure to signpost them to support.

Some people may feel more comfortable opening up in a message rather than face to face. Sending a text message might be a good way to start a conversation, and give the person time and space to consider their response.